What can AI automate in our business?

Usually recurring work where a lot of information has to be read, sorted and passed on: customer enquiries, bookings, cases, email and updates between systems. We start by looking at how the work is done today and where it gets stuck, and only suggest automation where it helps.

Do we have to replace our existing systems?

Usually not. We'd rather build on the systems you already have. How much can be connected depends on the available APIs, access and technical constraints, and we go through that before anything is built.

Can you build AI into our existing app or SaaS?

Yes, after a technical assessment. We go through the codebase, architecture and data to see where AI makes a difference for your users and how it fits in. For BistroLabs we built a voice agent, an AI chat and an email assistant that are used in production.

What happens if the AI gets it wrong?

AI can be wrong, so the solution is built for it: validation of what comes in, human review where it matters, logs of every step, monitoring and clear behaviour when something fails, such as handing the case to a person. Which controls are needed is decided for each solution.

Do we need a finished idea?

No. Many start with a sense that something takes too much time. We help you find and scope a place where AI actually helps, and tell you plainly if it doesn't.

How much does AI development cost?

It depends on the workflow, the integrations and the scope. We start by understanding the need and then put together a concrete proposal.

How long does it take?

It depends on how complex the integrations are and what the requirements are. A scoped pilot is smaller to build than a broad solution, and the timeline is part of the proposal.

What happens after launch?

Ongoing support, monitoring and further development can be agreed separately. AI solutions need follow-up as usage, data and models change.

Vindictive Studios / AI & Automation

We put AI to work.

From automated workflows to intelligent features in apps and digital products. We help businesses make AI work in their actual operations.

Book an AI call See how it works

Infinity LogisticsThe delivery for order 3307 hasn't arrived

Chatbot

Infinity Logistics is asking where the delivery for order 3307 is. What do I do?

Look up the order in your business system, check the tracking with the carrier and email the customer an update.

The rest is still on you

AI agent

Reads the email and finds order 330708:12
Fetches the tracking: the parcel is a day late08:12
Updates the delivery date in the business system08:13
Writes a reply with the new date and a tracking link08:13
Sends the reply and notes it on the order (using a language model from OpenAI)08:14

Done. Every step is in the log.

Example with a fictional company.

Two ways to put AI to work.

AI automation removes bottlenecks in how your business runs. AI product development builds intelligence into the software your customers and team use.

AI automation

Less manual work. More time for what drives the business.

We help businesses automate recurring tasks, handle customer enquiries and connect the systems they already use.

Incoming today

EmailQuote request, three officesInterpreted
ChatMove booking to FridayProposal ready
FormReturn, order 1043Awaiting review

Customer enquiries
CRM updates
Support requests
Booking and scheduling
Email workflows
Internal admin
System integrations

Explore AI automation

AI product development

Make your digital product smarter.

We build AI features for apps, SaaS platforms and custom software. From the first prototype to an integrated feature used in production.

Which customers haven't logged in for a month?

Interpreted as filters

Last login: over 30 daysStatus: active customer14 accounts

AI assistants in apps
AI search
Smart workflows
Natural language interfaces
AI-powered product features
Development of existing apps

Explore AI product development

What a workflow can look like.

See how an everyday customer enquiry can go from incoming case to next action, without anyone moving information between systems.

Interactive demo — an example of a possible workflow

Step 1 of 5

Step 1 of 5Received

Inbox

service@example.com

Maria LindqvistVentilation, booking a technicianNew09:41
John OakesThanks for yesterdayYesterday
Facility alertsWeekly report, fansMon

Ventilation, booking a technician

Maria Lindqvistmaria.lindqvist@example.com

Hi! We need help with the ventilation in our building. Could we book a technician next week?

Maria Lindqvist
Property manager, Lindbacka Property Management

AI interpretation

Type of case
Customer category
Requested action
Priority
Missing

Waiting for a case to interpret

Proposal

Case #2481

Reply to Maria

The proposal is created once the details are interpreted

Review

Review opens when the proposal is ready

Event log

09:41Case received

Event log (1)

09:41Case received

In a real workflow, you decide which cases may be handled this way and which always go straight to a person.

All names and details in the demo are made up.

AI shouldn't sit next to the product. It should be part of it.

We build AI in where it creates value for the user, directly inside existing apps, platforms and systems.

Interactive demo — a made-up product and sample data

Cases

12 cases

Question for the assistant

Assistant

Choose an example question

Cases
No.	Customer	Type	Status	Follow-up	Priority
#2479	Seaview Housing Co-op	Heating	Open	2 days late	High
#2475	Pinehill Housing Co-op	Ventilation	Open	1 day late	Normal
#2481	Lindbacka Property ManagementNo address	Ventilation	Waiting on customer	Wed	Normal
#2472	Ekman's Bakery	Electrical	Waiting on us	Thu	High
#2471	Sunny Glade Preschool	Plumbing	Open	Fri	Low
#2468	Bluebell Housing Co-op	Heating	Booked	Next week	Low
#2470	Millhill Housing Co-opNo address	Ventilation	Waiting on customer	Next week	Normal
#2477	Northbay Builders	Electrical	Booked	Next week	Normal
#2476	Cardamom Café	Plumbing	Waiting on us	Next week	Normal
#2473	Linnea Housing Co-opNo door code	Heating	Waiting on customer	Next week	Normal
#2469	Westbury Offices	Inspection	Waiting on us	Next week	Normal
#2474	Hagstrom Properties	Inspection	Closed	–	Low

#2479Open
Seaview Housing Co-op
HeatingFollow-up: 2 days latePriority: High
#2475Open
Pinehill Housing Co-op
VentilationFollow-up: 1 day latePriority: Normal
#2481Waiting on customer
Lindbacka Property ManagementNo address
VentilationFollow-up: WedPriority: Normal
#2472Waiting on us
Ekman's Bakery
ElectricalFollow-up: ThuPriority: High
#2471Open
Sunny Glade Preschool
PlumbingFollow-up: FriPriority: Low
#2468Booked
Bluebell Housing Co-op
HeatingFollow-up: Next weekPriority: Low
#2470Waiting on customer
Millhill Housing Co-opNo address
VentilationFollow-up: Next weekPriority: Normal
#2477Booked
Northbay Builders
ElectricalFollow-up: Next weekPriority: Normal
#2476Waiting on us
Cardamom Café
PlumbingFollow-up: Next weekPriority: Normal
#2473Waiting on customer
Linnea Housing Co-opNo door code
HeatingFollow-up: Next weekPriority: Normal
#2469Waiting on us
Westbury Offices
InspectionFollow-up: Next weekPriority: Normal
#2474Closed
Hagstrom Properties
InspectionFollow-up: –Priority: Low

The demo uses preset questions and sample data. In a real product, the assistant connects to your data and your permissions.

All names and details in the demo are made up.

From problem to working solution.

Every project starts in your workflow, not in a model.

Understand
We learn how the business runs today and find the actual bottleneck.
Scope
We decide what to automate, what should stay manual and which systems are involved. It becomes a written proposal.
Build
We develop a controlled pilot or a product feature.
Integrate
We connect the solution to the right environment and verify how it behaves.
Improve
We follow real usage, monitor failures and improve the solution.

Every project is scoped in a conversation and a written proposal, so the scope fits your workflow.

Common questions about AI and automation.

Usually recurring work where a lot of information has to be read, sorted and passed on: customer enquiries, bookings, cases, email and updates between systems. We start by looking at how the work is done today and where it gets stuck, and only suggest automation where it helps.

Which task would you most like to stop doing by hand?

Tell us what takes time today, or which AI feature you want to build into your product. We'll help you understand what's possible and how to take it forward.

Book an AI call Tell us about your project

Prefer to talk first?

Book a video call and we’ll go through it together.

Book a 45-minute AI call

Or email us

hello@vindictive-studios.se

We put AI to work.We put AI to work.